The Residential Tenancies Act (the RTA) came into effect on January 31, 2007.   The RTA sets the rules for most residential rental housing in Ontario.  The previous legislation, known as the Tenant Protection Act, (TPA) is no longer in effect.

The Landlord and Tenant Board’s role is to provide information about the RTA and to resolve disputes between most residential landlords and tenants. The Ontario Rental Housing Tribunal is now known as the Landlord and Tenant Board

How can I talk to someone about the Act?

You can call the Landlord and Tenant Board at 1-888-332-3234 from outside Toronto or 416-645-8080 from within the GTA calling area.  Recorded information is available 24 hours a day.  Customer Service Representatives (CSRs) are available to provide information from Monday to Friday from 8:30 a.m. to 5:00 p.m. (except holidays).   You can also visit any Landlord and Tenant Board office in Ontario to talk to a CSR in person.

Where can I get a copy of the Residential Tenancies Act (the Act)?

Links to the Act and Regulations are provided in The Law section of our site.

You can view or print all or parts of the Act from Publications Ontario’s legislation on-line link.  You can also order a copy of the Act for a fee from Publications Ontario How to Order link.